Session Management IS BACK

Optimizing Admin Experience: Changing the Timeout Time on Workspace ONE

In today’s fast-paced digital landscape, ensuring a seamless and efficient user experience is paramount. Workspace ONE, a comprehensive digital workspace platform, allows organizations to manage and secure any app on any device. One critical aspect of user experience in Workspace ONE is the session timeout setting. By customizing the timeout duration, administrators can strike a balance between security and convenience. Here’s how you can change the timeout time on Workspace ONE to optimize your organization’s workflow.

Why Adjust the Timeout Time?

1. Enhanced Security: Shorter timeout periods can help protect sensitive information by ensuring that unattended sessions are automatically logged out, reducing the risk of unauthorized access.
2. User Convenience: On the flip side, longer timeout periods can enhance user productivity by minimizing disruptions and the need to frequently log back in.
3. Compliance: Adjusting the timeout duration can also help meet specific compliance requirements that mandate certain session management practices.

Steps to Change the Timeout Time in Workspace ONE

Changing the session timeout setting in Workspace ONE is a straightforward process. Follow these steps to configure the timeout duration according to your organization’s needs:

1. Access the Workspace ONE UEM Console:
   Log in to your Workspace ONE UEM console with administrative credentials.
2. Navigate to the Appropriate Settings:
   Go to Groups & Settings > All Settings > Admin > Console Security > Session Management
3. Modify Session Timeout:
   Locate the Idle Session Timeout. This setting controls the duration of inactivity before a session is automatically logged out.
4. Set the Desired Timeout Duration:
   Enter the desired timeout duration in minutes. For example, setting it to 15 minutes will log users out after 15 minutes of inactivity.
5. Save the Changes:
   Click Save to apply the changes. The new timeout setting will be enforced across all devices managed by Workspace ONE.

Best Practices for Setting Timeout Duration

1. Assess User Needs:
   Consider the typical workflow and needs of your users. For instance, customer-facing roles might benefit from longer timeout periods, while roles dealing with highly sensitive data might require shorter durations.
2. Balance Security and Convenience:
   Aim for a timeout period that provides a reasonable balance between security and user convenience. Common timeout durations range from 5 to 30 minutes.
3. Regular Review:
   Periodically review and adjust the timeout settings as needed to ensure they remain aligned with evolving security policies and user requirements.

Conclusion

Customizing the timeout time in Workspace ONE is a simple yet effective way to enhance both security and admin experience.