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Exciting News Alert!

Joseph Klimczak February 23, 2024 No Comments

This morning, I woke up to an incredible surprise that truly made my day. But before I share that, let me take you back to where it all began.

Back in 1998, while still in high school, I dipped my toes into the world of IT by taking on desktop support roles after school and in between my passions for golf and track. After graduating, I gave college a shot but quickly realized it wasn’t the right fit for me. Despite not being the top student, I found my calling as a Helpdesk technician in November 2001.

It was during my time on the Helpdesk that I was fortunate enough to be surrounded by the right mentors and an amazing team that fostered my growth. I spent countless hours tinkering with old desktops, transforming them into makeshift servers for my personal lab experiments. My parents’ electric bill certainly took a hit during those days! Then, everything changed when I stumbled upon VMware Workstation. It was a game-changer that set me on the path to building a career as a consultant, specializing in installing one of the most transformative products in the industry: ESX/ESXi vSphere.

I vividly remember spending countless nights configuring home labs, endlessly reinstalling until I got everything just right. Eventually, my dedication paid off, and I found myself traveling the world, installing vSphere solutions for clients across the globe. However, as life evolved and I started a family, I decided to pivot back to my roots in end-user support, focusing on Workspace ONE.

And now, to the exciting news! Today, I am incredibly honored to announce that I have been awarded the title of vExpert, one of the most prestigious honors in our industry. This achievement wouldn’t have been possible without the support and guidance of everyone who has helped me grow as an engineer, a technician, a manager, and a mentor.

Thank you to each and every one of you who has played a part in my journey. I am immensely grateful for your support and encouragement. Here’s to many more exciting adventures ahead!

#vExpert #ITJourney #Gratitude #CareerGrowth #TechCommunity

Easy Way to call CMD in Automox

Joseph Klimczak February 21, 2024 No Comments

Example for calling cmd to install CS in Automox

$proc = Start-Process Installer.exe -ArgumentList '/install /quiet /norestart CID=KEY000000111' -PassThru
Write-Output "Exit Code was $($proc.ExitCode)"
Exit $proc.ExitCode

Resume

Joseph Klimczak September 18, 2023 No Comments

JOSEPH KLIMCZAK

Ronkonkoma, New York 11779 || (347) 242-6571 || Joseph.klimczak@gmail.com || https://www.linkedin.com/in/josepheklimczak/

SUMMARY

A highly analytical, solutions-oriented information technology professional with comprehensive expertise in endpoint management, virtualization, cloud, agile project management analysis, installations and configurations, network/systems security, and staff coaching and development. Leads the design, installation, and configuration of network systems to drive company growth and technical innovation. Focuses on identifying, isolating, and resolving technical issues while providing effective leadership in fast-paced, deadline-driven environments. Excels at developing, deploying, and evaluating public and private cloud solutions aimed at improving quality and efficiency. 

TECHNICAL SKILLS

Communication Applications: Office Suite 97 – Office 365, Google Workplaces, Atlassian Suite, Slack, Zoom 

Security Platform  Applications: Trend Deep Security, Crowd Strike, Security Scorecard, Rapid 7, Checkpoint UMT, Unify 

Infrastructure Applications: VMware vSphere From GSX – 8.0, VMware Horizon View 2.5 – 8.0, VMware NSX, VMware Automation Center, VMware Operation Manager, Citrix Xenapp., AWS Workspaces 

Cloud Technologies: AWS, Azure, GCP

End User Management: Workspace One UEM, JAMF MDM, Jump Cloud MDM, Intune Suite, Cisco Meraki MDM, Automox, Smart Deploy, Ivanti Patch Management, Oomnitza, Device 42 

Operating Systems: Windows Server NT. – 2022, Windows Desktop 2000 – Windows 11, Mac OS X – Mac OS 13.x, Linux RedHat – Ubuntu 

Scripting: PowerShell and Bash 

Hardware: IBM xSeries Servers, HP Servers, Dell Power Edge Series Servers, Cisco UCS 

WIFI: Cisco Meraki, Unifi 

Storage and Backup: Netapp, Hitachi, vSan, Rubrik, Cohesity, Datto

Project Management: Agile and Waterfall  

Deployment: Phoenix, Red Blue / A B  

KEY ACCOMPLISHMENTS 

• Developed and implemented complex infrastructures and technical solutions for industry leaders.
• Streamlined processes resulting in significant cost savings for companies.
• Directed large-scale development and installation projects. Led technical troubleshooting to identify and resolve problems.
• Managed and deployed public and private cloud computing solutions.
• Led and managed multiple teams while running big data and cloud projects.
• Researched and tested new applications and their respective functionality.
• The redeveloped endpoint management process for Windows and Mac Desktop.      

EXPERIENCE

WW / WEIGHT WATCHERS, New York, New York || Manager of Virtualization and Endpoint Management, 2011-2023

Directed day-to-day installation, deployment, and support activities, including analyzing VMware deployment and endpoint management. Provided status of environments and configurations, set-up monitoring and capacity reporting, and oversaw all local teams and offshore resources. Supervised project resources for cloud migration and transformation.  

• Reduced cost to manage end users from $1.5 million to $300,000 by rightsizing and optimizing systems.
• Conducted and performed cross-functional troubleshooting of complex infrastructure issues. 
• Led all aspects of private and public cloud deployment models (i.e., VMware, Rackspace, and AWS).
• Reduced time to onboard and offboard users and devices by 75-80% by automating workflow in Modern CMDB and MDM.
• Introduced one company-wide Global Device management platform,  reducing 6 regional platforms and bringing down cost and engineering time by 70%.
• Found and implemented a Global Patch Management Application and created policies and procedures around it, resulting in a 90% success rate post-implementation and a 50% reduction of time spent on audits reporting. 
• Implemented a modern inventory management system that reduced manual entry and automated it to reduce mistakes and time. 
• Managed teams responsible for online communication such as  Slack, Zoom, and email, optimizing their workflow and process output by recommending policies, procedures, and cost-saving measurements. 
• Worked with business partners to find solutions to everyday challenges, such as automating digital signage and implementing music into retail locations, resulting in an increase in user satisfaction scores. 
• Automated Retail Devices to ensure they were secure and protected, reducing the risk to the business and increasing the success rate for patch installation from 15% to 98% within 30 days of the release date. 
• Mentored team members on tasks, projects, communication, and other elements of their work, resulting in several team members becoming more productive and going from receiving negative reviews to positive reviews. 
• Standardized equipment from Servers, Networking Equipment, and Desktops. 

• Created new policies and governance for corporate access. 
• Architected deployment and upgrade virtual datacenter to vSphere 7 as well as desktop deployment process and governance.    
• Decreased time to market for new applications.

• Coordinated physical, virtual, cloud, and on-site datacenter cost and consolidation studies. 
• Analyzed web applications for load and scalability, designing and deploying new installations to improve availability. 
• Ensured all internal systems remained HIPAA, SOX, and PI compliant and maintained and facilitated a level of confidentiality to best meet all federal, state, and local standards.

ELEMENT IT/VICOM COMPUTER SERVICES, New York, New York, 

Senior Virtualization Specialist, Team Lead, And Practice Manager, 2007-2011

Developed trusted computing architecture for critical infrastructure protection. Provided application deployment, support, and problem resolution. Oversaw installation and configuration of internal and external virtualization processes.

• Delivered elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions, and advanced technical follow-up. 
• Designed complex infrastructure virtualization solutions and upgrades using VMware View, coordinating backup and disaster recovery strategies. 
• Supervised installation and configuration of Microsoft and Citrix applications and New Virtual Desktop solutions. 
• Developed cost-saving applications and methods for help desk solutions, effectively providing key recommendations on policy and procedures to C-level management. 
• Designed architecture for and configured SharePoint server for the company’s first intranet. 
• Designed Solutions that sales teams could package for clients and sell for quick implantations. 
• Created Policies for SOW and Documentation review. 
• Manages teams across different deployments and different projects at the same time. 

ADDITIONAL EXPERIENCE

AMALGAMATED BANK, New York, New York, Senior System Administrator / Assistant Vice President, IT Department, 2007.

Designed and deployed VDI and virtual infrastructure for branch and back office as well as implemented 1st helpdesk ITSM Ticketing system. Oversaw technical deployments, testing, and troubleshooting configurations for Servers and desktops—the led conversation of physical to virtual consolidation of Back office and branches.

SOVEREIGN BANKCORP / INDEPENDENCE COMMUNITY BANK, Melville, New York, System Administrator, Applications Support, and Team Lead, IT Department, 2000-2007.

• Started as Service Desk Tech and moved up to a Helpdesk manager and then to a system administrator during my Seven years at ICB. I was responsible for a wide range of operational support functions.
•  
• Conducted release testing for all new applications for the bank, with 650 branches and 12,000-plus employees.
• Worked on and Developed cost-saving projects, including cost-benefit recommending the purchase of printers (in lieu of leasing), resulting in annual savings of around $200,000.
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• Converted network file shares from Novell to Windows, reducing complexity. Initiated changes to Login Scripting for application and policy deployment using Kixstart. Was Responsible for installing and managing VMWARE, Checkpoint, and McAfee EPO.  
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• Tested hardware and software acquisitions and Internet browser compatibility with online banking, ensuring functionality. Installed, troubleshot, and maintained Exchange 2003 and 2000 Servers. Installed Windows 2000 and 2003 upgrades, including remote administration, as well as system-wide wireless solutions. Provided comprehensive, on-site email and telephone support and training to end-users on both hardware and software issues. Managed Helpdesk teams on and off-site locations

CERTIFICATIONS

VMware Certified Professional

VMware Certified Desktop Associate

Microsoft Certified Solutions Associate

PROFESSIONAL DEVELOPMENT 

VMware View Horizon Vsphere install and Advance Troubleshooting 

Microsoft Windows Server 2000 & 2003 Microsoft Exchange 2007

The Landmark Forum – Personal Development Courses

The Journey of ME

Joseph Klimczak September 12, 2023 No Comments

Introduction

In a world where innovation and dedication are the cornerstones of success, I Try to be an exemplary individual who has consistently demonstrated exceptional talents and a relentless pursuit of excellence. In this blog post, we will delve into the life and achievements of shedding light on his remarkable journey and contributions to various fields.

Early Life and Education

Born with a curious and inquisitive mind, he excelled academically from a young age. His insatiable thirst for knowledge led him to pursue higher education, where he studied extensively in fields that would later become the bedrock of his achievements.

Entrepreneurship and Business Ventures

One of the defining aspects of my journey is his entrepreneurial spirit. Throughout his career, he has embarked on various business ventures, each marked by innovation and success. His ability to identify opportunities and turn them into thriving businesses has earned him recognition in the entrepreneurial community.

Philanthropy and Social Responsibility

My journey isn’t solely defined by business acumen; it reflects a deep commitment to giving back to society. He has been actively involved in philanthropic endeavors, supporting causes that range from education and healthcare to environmental conservation. His philanthropic efforts have made a meaningful impact on the lives of countless individuals and communities.

Leadership and Mentorship

My journey is a testament to his leadership abilities. Throughout his career, he has assumed leadership roles in various organizations, steering them towards growth and success. His leadership style, characterized by a strong sense of vision and the ability to inspire and motivate others, has earned him the respect and admiration of colleagues and peers.

Additionally, My commitment to mentorship has played a pivotal role in shaping the careers of many aspiring individuals. My dedicated time and effort to mentor and guide young talents, sharing his knowledge and experience to help them achieve their own successes.

Innovation and Technology

In a rapidly evolving technological landscape, it innovation has been at the forefront. He has consistently embraced emerging technologies and explored their potential applications across various industries. His forward-thinking approach has paved the way for groundbreaking developments and advancements in the fields he’s been involved in.

Legacy and Future Endeavors

As my journey continues, his excellence, entrepreneurship, and philanthropy legacy inspire many. His unwavering commitment to positively impacting society and his ability to adapt to changing times ensure that his future endeavors will be as remarkable as his past achievements.

Conclusion

A testament to the power of passion, dedication, and innovation. His life story inspires individuals from all walks of life, reminding us that with hard work and a relentless pursuit of excellence, we can make a significant and lasting impact on the world around us. We are reminded of the endless possibilities that await those who dare to dream and work tirelessly to turn those dreams into reality.